GUIDES I AND III NOM-035-STPS-2018

Obligatory*

The information that Collaborators share with DiDi is TOTALLY CONFIDENTIAL AND PRIVATE, and will be used only for the purpose of solving the complaint presented. DiDi will have a period of 10 (ten) business days to contact the Collaborator through the electronic address provided in the Complaint Report Form that is described in the annex; with the purpose of notifying that your complaint is being addressed and, if necessary, expand information about it. DiDi has a process for analyzing complaints, with an additional 30 (thirty) business days to notify the Collaborator in writing of the actions it will take to resolve the complaint.

Obligatory*

It is essential for DIDI to promote a favorable organizational environment, so that employees will have a space to report psychosocial risks and / or workplace violence in the workplace. The procedure that collaborators must follow to report is as follows: Enter www.contatoseguro.com.br/DiDi99

Obligatory*
email*
Required
Required
Name*
Required
Required
Surnames*
Required
Required
CURP (ONLY FOR MEXICAN WORKERS)*
The CURP is made up of 18 characters
Required
Required
Company name*
Required
Required
Company name
¡Se requiere campo!
¡Se requiere campo!
Position_work*
Required
Required
Work_area*
Required
Required
Age*
Over 18 years old
Required
Required
Gender*
Required
Required
Shift in which you work*
Required
Required

SECTION 2

Have you ever witnessed or suffered, during or due to work, an event such as the following:
a)An accident resulting in death, loss of limb, or serious injury.
b)Assault.
c)Violent acts that resulted in serious injuries.
d) Kidnapping.
e)Threats.
f)Any other event that puts your life or health at risk, or put other persons lives/health at risk. *
Required
Required

SECTION 3

Persistent memories about the event (during the last month):
Have you had recurring memories of the event that cause you discomfort? *
Required
Required
Have you had recurring dreams about the event, which cause you discomfort? *
Required
Required

SECTION 4

Effort to avoid similar with the event (during the last month):
Have you tried to avoid all kind of feelings, conversations, or situations that might remind you of the event? *
Required
Required
Have you tried to avoid all kind of activities, places or people that inspire memories of the event? *
Required
Required
Have you had trouble remembering an important part of the event?*
Required
Required
Has your interest in your daily activities decreased? *
Required
Required
Have you felt distant from others (family, friends)? *
Required
Required
Have you noticed that you have difficulties to express your feelings? *
Required
Required
Have you had the impression that your life is going to be shortened, that you are going to die before other persons, or that you have a limited future? *
Required
Required

SECTION 5

Impact (during the last month):
Have you had difficulties to sleep? *
Required
Required
Have you been particularly irritable or have you gotten angry? *
Required
Required
Have you had trouble to focus on a task? *
Required
Required
Have you been nervous or constantly on alert? *
Required
Required
Are you easily startled by anything? *
Required
Required

SECTION 6

1.-The space where I work, allow me to carry out my activities in a safe and hygienic way. *
Required
Required
2.-My job demands me to do a lot of physical effort. *
Required
Required
3.-I am worried about having an accident at work. *
Required
Required
4.-I consider that occupational health and safety regulations are applied to my work. *
Required
Required
5.-I consider that the activities I do are dangerous. *
Required
Required
6.-Due to the amount of work I have, I need to stay additional time of my shift. *
Required
Required
7.-Because of the amount of work I have, I need to work non stop. *
Required
Required
8.-I think it is necessary to maintain a fast rate of work. *
Required
Required
9.-My work demands me to be very focused. *
Required
Required
10.-My work requires me to memorize a lot of information. *
Required
Required
11.-In my job, I have to make difficult decisions very quickly. *
Required
Required
12.-My work demands that I attend to several matters at the same time. *
Required
Required
13.-At my workplace, I am responsible for things of great value. *
Required
Required
14.-I answer to my boss, for the results of my entire work area. *
Required
Required
15.-At work, I receive contradictory orders. *
Required
Required
16.-I consider that in my work they ask me to do unnecessary things. *
Required
Required
17.-I work overtime more than three times a week. *
Required
Required
18.-My job demands me to work on rest days, holidays or weekends. *
Required
Required
19.-I consider that the time at work is too long and it damages my family or personal activities. *
Required
Required
20.-I have to attend to work matters when I am at home. *
Required
Required
21.-I think about family or personal activities when I'm at work. *
Required
Required
22.-I think my family responsibilities affect my job. *
Required
Required
23.-My job allows me to develop new skills. *
Required
Required
24.-In my job, I can aspire to a better position. *
Required
Required
25.-During my workday, I can take breaks when I need them. *
Required
Required
26.-I can decide how much work I do during the workday. *
Required
Required
27.-I can decide the speed at which I perform my activities in my work. *
Required
Required
28.-I can change the order of the activities that I do at work. *
Required
Required
29.-The changes that occur in my workplace make my work difficult. *
Required
Required
30.-When changes occur in my workplace, my ideas or contributions are considered. *
Required
Required
31.-The company informs me clearly what my functions are. *
Required
Required
32.-The company explains me clearly the results that I have to obtain in my job. *
Required
Required
33.-The company explains me clearly the objectives of my job. *
Required
Required
34.-The company informs me with whom I can solve problems or work issues. *
Required
Required
35.-The company allows me to attend trainings related to my work. *
Required
Required
36.-I receive useful training to do my work. *
Required
Required
37.-My boss helps to organize work better. *
Required
Required
38.-My boss takes into account my views and opinions. *
Required
Required
39.-My boss communicates work-related information to me on time. *
Required
Required
40.-The guidance I get from my boss helps me to do my work better. *
Required
Required
41.-My boss helps to solve problems at work. *
Required
Required
42.-I can trust in my co-workers. *
Required
Required
43.-Between colleagues, we solve work problems in a respectful way. *
Required
Required
44.-At work, I feel as a part of the group. *
Required
Required
45.-When we have to do teamwork, my co-workers collaborate. *
Required
Required
46.-My co-workers help me when I have difficulties. *
Required
Required
47.-The company informs me about what I do well in my job. *
Required
Required
48.-The way my work is evaluated at my workplace helps me to improve my performance. *
Required
Required
49.-My salary is paid on time at my company. *
Required
Required
50.-The payment I receive is what I deserve for the work I do. *
Required
Required
51.-If I get the expected results in my work I am rewarded or recognized. *
Required
Required
52.-People who do the work well can grow at the company. *
Required
Required
53.-I consider my job to be stable. *
Required
Required
54.-In my workplace, there is a continuous staff turnover. *
Required
Required
55.-I am proud to work in this company. *
Required
Required
56.-I feel committed to my work. *
Required
Required
57.-In my workplace I can express myself freely without interruptions. *
Required
Required
58.-In my workplace, I am criticized for what I am or for the work I do. *
Required
Required
59.-I receive taunts, calumnies, defamations, or humiliations. *
Required
Required
60.- My presence is ignored or excluded from business meetings and decision making. *
Required
Required
61.- Work situations are manipulated to make me look like a bad worker. *
Required
Required
62.-My work successes are ignored and attributed to other workers. *
Required
Required
63.-I am blocked from getting opportunities for promotion or improvement in my work. *
Required
Required
64.-I have witnessed acts of violence in my workplace. *
Required
Required

SECTION 7

65.- In my workplace I have to provide service to clients or users: *
Required
Required
66.-I attend very angry customers or users. *
Required
Required
67.-My job demands me to care for very needy or sick people. *
Required
Required
68.-To do my work, I have to show different feelings from my own. *
Required
Required
69.- My job demands me to deal with situations of violence. *
Required
Required
70.- I am the boss of other workers or I have staff in charge *
Requerido
Requerido

SECTION 8

71.- Late communication of work issues. *
Required
Required
72.-They hinder the achievement of work results. *
Required
Required
73.- Little cooperation, when it's needed. *
Required
Required
74.-They ignore suggestions to improve their work. *
Required
Required
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